Outpatient Services

Outpatient Lab testing

- A Few Of Our Outpatient Survey Services -


You’ve already covered your inpatient performance measurement with HCAHPS, now bring the same level of accountability and care with surveys for your Diagnostic unit.


With the range of care being provided in the Therapeutic setting, it can be incredibly difficult to accurately measure one provider or service against another. Let us do it for you.


One of the often overlooked areas of quality measurement in the hospital setting, the rehabilitation unit is still a vital part of the care continuum. Bring accountability full circle. 

Other Services

Don’t see the right solution for your offices? We can tailor our surveys to meet the needs of your business. See more solutions to the right or click here to view our build-your-own survey options.



Any Client who commissions 2 or more survey types with us will receive special pricing on the entire project. See our HCAHPS pricing to select a plan that best suits your needs and Contact Us for more details.

Frequently asked questions

Yes we do! In addition to the services listed above, we also offer HCAHPS, OAS CAHPS and EDPEC surveys. Arbor is CMS-certified to conduct HCAHPS as well as OAS CAHPS surveys for Hospital Outpatient Departments. We aim to deliver actionable insights for the entire spectrum of care.

Yes, we are happy to take on clients of all shapes and sizes. As a small company ourselves, we admire the hospitals who are otherwise exempt from CMS survey requirements but choose to do so for the betterment of their patient care. We also have solutions for facilities with low response rates on top of their already low volume. Ask us about it today!

Absolutely not! One of Arbor’s most popular features is our straight-line pricing. When you sign up for our services, what you see in your contract is what you should expect on your invoice. It’s budgeting made simple!

The short answer is – yes we do! We love the opportunity to speak with referrals for new business. It’s an affirmation that we are serving our clients well and they are getting maximum value from Arbor’s services. Know someone at another facility with a common management team or other affiliation? Pass along the savings!